How betbrave Handles Your Data

When you register at betbrave, place a bet, spin a slot or contact our support team, you give us information. Some of it you type in yourself. Some of it is generated automatically as you use the site. This policy covers both.

What we collect

• Identity details you give us at sign-up: name, date of birth, address, email and phone number
• Verification documents needed for age and identity checks, such as photo ID or proof of address
• Payment information linked to deposits and withdrawals, including card details, e-wallet account references and bank transfer records
• Gameplay data: bets placed, games played, session length, stakes and outcomes
• Device and browser data: IP address, device type, operating system and rough location
• Support interactions, including chat transcripts, emails and call notes
• Marketing preferences and how you respond to offers we send you

We do not collect more than we need to run your account, meet UK Gambling Commission requirements and keep the platform secure.

Why we use it

Your data supports a short list of specific purposes rather than a vague general one.

• Verifying your age and identity before you can deposit or withdraw
• Processing deposits, withdrawals and bonus credits correctly
• Detecting unusual account activity, fraud attempts or multiple accounts
• Meeting anti-money-laundering and licensing obligations
• Applying responsible gambling tools, including deposit limits and self-exclusion
• Improving game selection, site performance and customer support
• Sending you account notifications and, where you have opted in, promotional offers

Who we share data with

We share limited data with third parties where it is necessary to run the service. This includes payment processors handling your chosen method, identity verification providers, fraud prevention services, and regulators or law enforcement where we are legally required to respond to a request. Game providers such as Pragmatic Play, NetEnt, Evolution Gaming and Microgaming may receive gameplay data strictly needed to run the game round you are playing. We do not sell player data to advertisers.

Cookies and tracking

The site uses cookies to keep you logged in, remember display preferences and measure which pages and games get used. Some cookies are strictly necessary for the site to function. Others support analytics and, where you consent, personalised offers. You can control non-essential cookies through your browser settings or the cookie banner shown on first visit.

How long we keep data

Account and transaction records are kept for the period required under UK gambling and financial regulations, even after you close your account. This is standard practice across licensed operators and protects both players and the business in case of disputes or regulatory checks. Marketing data is kept only while you remain opted in, and is deleted or anonymised once you unsubscribe.

Your rights

Under UK data protection law you can ask to see the personal data we hold on you, ask us to correct inaccurate details, request deletion where we are not required to retain it for legal reasons, and object to certain uses such as direct marketing. You can also ask for your data in a portable format. To exercise any of these rights, contact support through your account or the channel listed in the site footer.

Keeping your account secure

We use encryption on data in transit and restrict internal access to player records on a need-to-know basis. You play a part too: use a strong, unique password, enable any two-factor option offered in your account, and never share your login details. Report anything unusual to support immediately.

Changes to this policy

We may update this policy as our systems, providers or legal obligations change. Material changes will be flagged on the site or by email. The version published here is always the current one, so check back periodically.

Related reading: see our Terms and Conditions for the rules governing your account, Responsible Gaming for tools that help you stay in control, and Payments for how deposits and withdrawals are handled. Ready to play? Register here.